This Privacy Policy explains how g789 collects, uses, stores, and protects the personal information of players registered on our platform, and the rights you hold in relation to that data.
g789 collects only the personal data necessary to provide the Platform services, comply with legal obligations, and process your transactions. We do not collect data for its own sake.
All personal data held by g789 is stored on encrypted systems with access restricted to authorised personnel on a need-to-know basis. We apply industry-standard technical and organisational security measures.
g789 does not sell, rent, or trade your personal data to third parties for their own marketing purposes. Data is shared only with service providers necessary to operate the Platform and where required by law.
You have the right to access, correct, and request deletion of your personal data held by g789, subject to our legal obligations. Data access requests are processed within 30 days of receipt.
g789 retains personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable law, anti-money laundering regulations, or responsible gaming obligations.
When this Privacy Policy is materially updated, g789 will notify registered players via the email address on their account before the changes take effect. Continued use of the Platform constitutes acceptance.
This Privacy Policy ("Policy") describes how g789 ("g789", "we", "us", "our"), the operator of the online gaming and sports betting platform at g789.biz ("Platform"), collects, processes, stores, and protects the personal data of individuals who register and use the Platform ("players", "you", "your").
g789 is committed to handling all personal data responsibly, transparently, and in accordance with applicable data protection principles. We collect your data to provide you with a secure, personalised, and compliant gaming experience — and for no other purpose than those explicitly described in this Policy.
This Policy should be read alongside the g789 Terms & Conditions and Responsible Gaming Policy, both of which are available on this Platform and are incorporated herein by reference.
g789 collects personal data from you in the following categories:
When you create a g789 account, we collect: full name, date of birth, residential address, mobile phone number, and email address. This data is required to create your account and verify your eligibility to use the Platform.
In order to comply with applicable know-your-customer and anti-money laundering obligations, g789 collects copies of government-issued identity documents (such as your CNIC), proof of address documents, and proof of payment method documentation. This data is processed as part of your account verification and is required before withdrawals are processed.
We collect transactional data related to deposits, withdrawals, and in-Platform wagers. This includes payment method details (such as JazzCash account references, Easypaisa wallet identifiers, or bank account details for HBL, UBL, Meezan Bank, or Bank Alfalah transfers), transaction amounts, and timestamps. We do not store full payment card numbers on our servers.
g789 automatically collects technical data when you access the Platform, including: IP address, device type and operating system, browser type and version, session duration, pages visited, game history, and betting activity. This data is used to operate and improve the Platform and to detect fraudulent or suspicious activity.
When you contact g789 customer support, we retain records of that correspondence, including chat logs and email exchanges, for service quality and dispute resolution purposes.
| Data Category | Primary Purpose | Retention Period |
|---|---|---|
| Registration Data | Account creation, identity verification, communications | Duration of account + 5 years post-closure |
| KYC Documents | Legal compliance, AML obligations | Minimum 5 years from account closure |
| Financial Data | Transaction processing, fraud prevention, AML | Minimum 5 years from transaction date |
| Usage & Technical Data | Platform operation, security, fraud detection | 13 months from collection |
| Communications Data | Customer support, dispute resolution | 3 years from the date of communication |
g789 uses your personal data for the following purposes:
g789 processes your personal data on the following legal bases:
4.1 Contractual Necessity. Processing is necessary to perform the contract between you and g789 — specifically to provide the gaming and betting services you have registered to access, to process your transactions, and to maintain your account.
4.2 Legal Obligation. g789 is required by applicable law to collect and retain certain data, particularly in relation to identity verification (KYC), anti-money laundering compliance, and responsible gaming record-keeping.
4.3 Legitimate Interests. g789 processes certain data on the basis of its legitimate interests in fraud prevention, platform security, responsible gaming monitoring, and business analytics — where these interests are not overridden by your rights and interests.
4.4 Consent. Where g789 sends you marketing communications or uses cookies beyond those strictly necessary to operate the Platform, we do so on the basis of your consent. You may withdraw consent at any time without affecting the lawfulness of prior processing.
g789 does not sell, rent, or trade your personal data. We share data with third parties only in the following circumstances:
5.1 Service Providers. g789 engages third-party service providers to assist with Platform operation, including payment processing (JazzCash, Easypaisa, HBL, UBL, Meezan Bank, Bank Alfalah), KYC and identity verification services, game platform providers, and customer support technology providers. These providers are contractually bound to process your data solely in accordance with our instructions and applicable data protection obligations.
5.2 Legal & Regulatory Disclosure. g789 may be required to disclose personal data to regulatory authorities, law enforcement agencies, courts, or other public bodies where required by applicable law or pursuant to a lawful order. We will notify you of such disclosures where permitted by law.
5.3 Business Transfers. In the event of a merger, acquisition, or sale of all or substantially all of g789's assets, personal data held by g789 may be transferred to the acquiring entity, subject to equivalent data protection obligations being maintained.
g789 uses cookies and similar tracking technologies to operate the Platform, remember your preferences, maintain your session, and analyse Platform usage. The following categories of cookies are used:
You may manage your cookie preferences at any time through your browser settings or the cookie consent tool on the Platform. Disabling strictly necessary cookies may affect Platform functionality.
g789 implements comprehensive technical and organisational security measures to protect your personal data against unauthorised access, loss, alteration, or disclosure. These include:
In the event of a personal data breach that is likely to result in significant risk to your rights, g789 will notify you without undue delay and take all reasonable steps to mitigate the impact of the breach.
g789 retains your personal data for the periods specified in the table in Section 2, or as required by applicable law. In general, g789 retains account and KYC data for a minimum of five years following account closure to meet anti-money laundering and regulatory requirements. Usage data is retained for shorter periods consistent with its purpose. When personal data is no longer required, it is securely deleted or anonymised.
Subject to applicable law and to the extent that your rights are not overridden by g789's legal obligations, you have the following rights in relation to your personal data:
To exercise any of the above rights, please contact g789 at [email protected]. We will respond within 30 days of receiving your request. In some cases, we may need to verify your identity before processing your request.
The g789 Platform is strictly for individuals aged 18 and above. g789 does not knowingly collect personal data from persons under 18 years of age. If g789 becomes aware that it has collected personal data from an individual under 18, it will immediately close the associated account and delete all associated personal data. If you believe a person under 18 has registered on the Platform, please contact g789 support immediately.
g789 may update this Privacy Policy from time to time to reflect changes in our data practices, legal requirements, or Platform services. Material changes will be communicated to registered players via the email address associated with their account at least fourteen (14) days before the revised Policy takes effect. The current version of this Policy is always available on the Platform. Your continued use of the Platform following the effective date of any update constitutes your acceptance of the revised Policy.
If you have any questions, concerns, or requests regarding this Privacy Policy or the way g789 handles your personal data, please contact us:
Email: [email protected]
Support Hours: 24 hours a day, 7 days a week
Languages: English (Urdu-friendly assistance available on request)
Secure platform, encrypted transactions, PKR payouts via JazzCash & Easypaisa. 18+ only.
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